
Contact Us
We understand that you might have some questions or concerns. Don't worry, our dedicated customer service team is here to help! Just drop us a line and we'll get back to you as soon as we can.
Contact Us For Any Questions
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OUR OFFICE
VISIT OUR NEW OFFICE IN CAMEROON
Bonaberi- Douala
Centre-équestre sis Cafrad -
OUR SUPPORT EMAIL
EMAIL: support@phmmarketplace.com
24/7 Support | +237674585676
Contact form
Information About Us
Frequently Asked Questions
Can I trust that all products on Phmmarketplace are original and genuine?
Absolutely. We uphold a strict policy of offering only 100% genuine and original products to our customers. We take immediate action to delist any seller found to be selling non-authentic items on Phmmarketplace.
Why is it necessary to provide my mobile phone or email address during registration?
Providing your whatsapp mobile phone number or email address allows us to keep you informed about your order status in a timely manner. It also serves as your unique identifier, enabling you to log into your account.
What currencies are accepted on Phmmarketplace?
We accept a variety of currencies for your convenience, including F.CFA, Euro, US Dollar, and UK Pounds.
What measures does Phmmarketplace take to prevent card fraud?
We prioritize fraud detection and prevention. We employ rigorous measures to ensure all transactions are genuine and our customers' details are fully secure. We continuously monitor online payments for suspicious activity, and in certain cases, transactions are manually verified to confirm they are authorized by the card owner.
Does Phmmarketplace offer international shipping?
Yes, we do provide international shipping for selected products via DHL. Please be aware that additional charges, such as customs fees, may apply in these cases.