• OUR OFFICE

    VISIT OUR NEW OFFICE IN CAMEROON

    Bonaberi- Douala
    Centre-équestre sis Cafrad

  • OUR SUPPORT EMAIL

    EMAIL: support@phmmarketplace.com

    24/7 Support | +237674585676

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Information About Us

Frequently Asked Questions

Can I trust that all products on Phmmarketplace are original and genuine?

Absolutely. We uphold a strict policy of offering only 100% genuine and original products to our customers. We take immediate action to delist any seller found to be selling non-authentic items on Phmmarketplace.

Why is it necessary to provide my mobile phone or email address during registration?

Providing your whatsapp mobile phone number or email address allows us to keep you informed about your order status in a timely manner. It also serves as your unique identifier, enabling you to log into your account.

What currencies are accepted on Phmmarketplace?

We accept a variety of currencies for your convenience, including F.CFA, Euro, US Dollar, and UK Pounds.

What measures does Phmmarketplace take to prevent card fraud?

We prioritize fraud detection and prevention. We employ rigorous measures to ensure all transactions are genuine and our customers' details are fully secure. We continuously monitor online payments for suspicious activity, and in certain cases, transactions are manually verified to confirm they are authorized by the card owner.

Does Phmmarketplace offer international shipping?

Yes, we do provide international shipping for selected products via DHL. Please be aware that additional charges, such as customs fees, may apply in these cases.