Refund policy
Who doesn't love free stuff? We're offering free delivery on products over 50000 xaf. And the cherry on top? You can choose a delivery date & time that suits you for a teeny tiny extra fee. We've got a dedicated team working round the clock to ensure your delivery is on time. If you have any questions, don't hesitate to reach out!
Delivery Options Overview
At Phm Marketplace, we've got more delivery options than you can shake a stick at! Looking for a budget-friendly option? Gozeem/Standard Parcel has got you covered. Need it ASAP? UBI Express or Gozeem will get it to you in a jiffy. Want it safe and sound? Our specially trained freight forwarder is your guy. And if you're more of a DIY person, you can pick up your order at our shop. Whatever floats your boat, we've got a delivery method for you!
Doula Ground Delivery Network (24Hrs)
Beat the clock and order before 9am Monday to Thursday for next day delivery in most locations. (Just a heads up, there might be some logistics hiccups, but we aim to deliver within 48 hours.) We've got delivery options for various Doula locations. To find out which ones apply to your area, give us a ring at +237674585676.. We've got two delivery options ready and waiting for you!
Standard delivery Get it in 1-3 working days |
|
| Orders over 50000 xaf: All day delivery. Order anytime: |
FREE |
| Orders under 50000 xaf: All day delivery. Order anytime: |
up to 2500 xaf |
| Weekday time slot from 12noon - 5pm. Order by 9pm. |
3000 xaf |
Next day delivery Get it next day, 7 days a week |
|
| All day delivery. Order by 9pm. | 2500 xaf |
| Weekday time slot from 12noon - 5pm. Order by 9pm. | 3500 xaf |
Shipping & Delivery Fees
DELIVERY METHODS: |
SHIPPING COSTS: |
| We offer two primary delivery methods for your convenience. For Douala-Arrondissement, you can opt for home delivery or pick-up from a designated Phmmarketplace point. For customers in the interior of the country, we provide delivery to travel agencies, depending on the city. You can find a comprehensive list of our agencies and relay points here. | Our shipping costs are determined based on the product category, package volume, and delivery destination. If you reside in the Douala 5th region, we encourage you to take advantage of our cost-effective delivery option by choosing delivery to a relay point. |
DOUALA VHOME/OFFICE DELIVERY
Item Size |
Categories |
Delivery cost per order |
Maximum amount per order |
| Small (special) |
Fashion/Beauty/Baby/Kitchen/Health /Gadgets |
500 xaf | 10000 xaf |
| Small |
Fashion/Beauty/Baby/Kitchen/Health /Gadgets |
1000 xaf | 25000 xaf |
| Medium |
Fashion/Beauty/Baby/Kitchen/Health/ Gadgets |
1500 xaf | 500000 xaf |
| Large | Major appliances/Household furniture/Tech/ Kitchen | 5000 xaf | 500000 xaf |
| Very large | Major appliances/Household furniture/Tech/ Kitchen | 10000 xaf | 500000 xaf |
DOUALA V - Delivery To Relay Points
Item Size |
Categories |
Delivery cost per order |
Maximum amount per order |
| Small (special) |
Fashion/Beauty/Baby/Kitchen/Health /Gadgets |
250 xaf | 10000 xaf |
| Small |
Fashion/Beauty/Baby/Kitchen/Health /Gadgets |
500 xaf | 10000 xaf |
| Medium |
Fashion/Beauty/Baby/Kitchen/Health /Gadgets |
1000 xaf | 25000 xaf |
| Large | Major appliances/Household furniture/Tech/ Kitchen | 5000 xaf | 100000 xaf |
| Very large | Major appliances/Household furniture/Tech/ Kitchen | 9000 xaf | 200000 xaf |
DOUALA I, II, III, IV Region Delivery to Relay Points
Item Size |
Categories |
Delivery cost per order |
Maximum amount per order |
| Small (special) |
Fashion/Beauty/Baby/Kitchen/Health /Gadgets |
500 xaf | 10000 xaf |
| Small |
Fashion/Beauty/Baby/Kitchen/Health /Gadgets |
1000 xaf | 25000 xaf |
| Medium |
Fashion/Beauty/Baby/Kitchen/Health /Gadgets |
2500 xaf | 20000 xaf |
| Large | Major appliances/Household furniture/Tech/ Kitchen | 7500 xaf | 100000 xaf |
| Very large | Major appliances/Household furniture/Tech/ Kitchen | 10000 xaf | 150000 xaf |
OUTSIDE DOUALA Interior Delivery to Phmmarketplace relay points
Item Size |
Categories |
Delivery cost per order |
Maximum amount per order |
| Small (special) |
Fashion/Beauty/Baby/Kitchen/Health /Gadgets |
500 xaf | 10000 xaf |
| Small |
Fashion/Beauty/Baby/Kitchen/Health /Gadgets |
1000 xaf | 25000 xaf |
| Medium |
Fashion/Beauty/Baby/Kitchen/Health /Gadgets |
3500 xaf | 12000 xaf |
| Large | Major appliances/Household furniture/Tech/ Kitchen | 9000 xaf | 100000 xaf |
| Very large | Major appliances/Household furniture/Tech/ Kitchen | 14000 xaf | 150000 xaf |
YAOUNDE-Interior Home delivery
Item Size |
Categories |
Delivery cost per order |
Maximum amount per order |
| Small (special) |
Fashion/Beauty/Baby/Kitchen/Health /Gadgets |
500 xaf | 10000 xaf |
| Small |
Fashion/Beauty/Baby/Kitchen/Health /Gadgets |
1000 xaf | 25000 xaf |
| Medium |
Fashion/Beauty/Baby/Kitchen/Health /Gadgets |
4500 xaf | 15000 xaf |
| Large | Major appliances/Household furniture/Tech/ Kitchen | 10000 xaf | 100000 xaf |
| Very large | Major appliances/Household furniture/Tech/ Kitchen | 19000 xaf | 200000 xaf |